Design - Remote

Product Designer

Design the workspace where support teams manage AI conversations, and the chat experience their customers see. Both have to feel calm under pressure.

Role at a glance

Employment type
Full time, fully remote
Hiring regions
We can hire in Pakistan, United Arab Emirates, United Kingdom
Timezone overlap
At least 4 hours of overlap with 10:00-18:00 UTC+5
Apply for this role

Takes about five minutes. No account needed.

The work

What you will actually own.

This is the day-to-day scope of the role, not an aspirational list.

Design end to end, from problem framing and flows through to production-ready interface detail.

Own the interaction design for conversation review, knowledge management, and handoff configuration.

Design chat experiences that make it obvious when AI is answering and when a person has taken over.

Maintain and extend the design system alongside engineering rather than in a separate file.

Test designs with real users and change your mind when the evidence says to.

Requirements

What we are looking for.

If you meet most of these but not all, apply anyway and tell us how you would close the gap.

Essential

  • Four or more years designing complex software, ideally B2B tools rather than marketing sites.
  • A portfolio showing your reasoning and tradeoffs, not only finished screens.
  • Strong systems thinking and comfort maintaining a component library.
  • Enough understanding of frontend constraints to design things that can be built.
  • Accessibility as a default consideration rather than a final review step.

Nice to have

  • Experience designing for AI products and communicating uncertainty in an interface.
  • Right-to-left and multilingual interface design experience.
  • Ability to prototype in code.

Apply

Apply for Product Designer.

A person reads every application and you will get an answer either way. There is no account to create and no portal to log into.

Country and timezone. Every role is remote, but we can only hire in some countries.

A LinkedIn profile, a CV shared from Drive or Dropbox, or a personal site all work.

We use what you send here only to assess your application. Prefer email? Write to careers@chatoly.com.