Security

AI support chatbot security and privacy controls.

Chatoly is designed around source-grounded answers, review queues, scoped integrations, encryption, and access controls for customer-facing AI.

Trust posture

Encrypted data
Role controls
Review queues
Audit trail

Trust and compliance

Built for teams that need secure AI support automation.

Chatoly Assistant is designed around privacy-first data handling, encryption, role controls, and transparent compliance documentation.

Privacy-ready workflows

Consent-aware data handling, deletion workflows, DPA support, and regional privacy controls.

Encryption everywhere

TLS for data in transit, encrypted storage, scoped API keys, and careful secrets handling.

SOC 2 aligned controls

Security controls, vendor review, access logging, incident response, and compliance documentation.

Role-based access

Least-privilege permissions, SSO options, audit trails, and workspace-level agent controls.

Data encryption

TLS protects data in transit, while encrypted storage protects conversation records and configuration data.

Privacy controls

Data processing addendums, deletion workflows, retention policies, and consent-aware handling support GDPR and CCPA obligations.

Operational controls

Audit logs, least-privilege access, incident response procedures, and vendor review practices support serious customer-facing operations.

FAQ

Security questions for AI chatbot buyers.

Short answers about hallucination controls, privacy, audit trails, and secure AI support operations.