Solutions Engineer
The technical counterpart in sales and onboarding. You prove Chatoly fits a customer's stack, then make sure the first deployment actually works.
Role at a glance
- Employment type
- Full time, fully remote
- Hiring regions
- We can hire in Pakistan, United Arab Emirates, United Kingdom
- Timezone overlap
- At least 4 hours of overlap with customer business hours in Europe or the Middle East
Takes about five minutes. No account needed.
The work
What you will actually own.
This is the day-to-day scope of the role, not an aspirational list.
Run technical discovery and scope integrations during the sales process.
Build proofs of concept against a prospect's real content and workflows.
Lead technical onboarding, including knowledge setup, integrations, and handoff rules.
Answer security and architecture questions during evaluation.
Turn recurring implementation friction into product and documentation improvements.
Requirements
What we are looking for.
If you meet most of these but not all, apply anyway and tell us how you would close the gap.
Essential
- Three or more years in solutions engineering, implementation, or technical account management.
- Ability to read API documentation and write enough code to build an integration demo.
- Strong communication with both technical and non-technical stakeholders.
- Experience owning technical onboarding for a software product.
- Judgement to tell a prospect when the product is not the right fit.
Nice to have
- Experience with ecommerce platforms or help desk software.
- Background in pre-sales for an API-driven product.
- Familiarity with LLM application behaviour and its limits.
Apply
Apply for Solutions Engineer.
A person reads every application and you will get an answer either way. There is no account to create and no portal to log into.